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Privacy Policy

Thank you for chosing The Loft Fifth Avenue Hair and Beauty Salon Ladies LLC (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@theloft5thavenue.com. When you visit our mobile application “The Loft” and book your desired appointment(s), you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our mobile application and our services. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our mobile application. What personal information do we collect from the people that visit our blog, website or app? When booking or registering on our mobile app, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. We do not collect any information from your debit/credit cards directly and will not pass any debit/credit card details to third parties’. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third party. When do we collect information? We collect information from you when you register on our app, place a booking, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our mobile app. How do we use your information? We may use the information we collect from you when you register, make a booking, sign up for our newsletter, respond to a survey or marketing communication, surf the app, or use certain other app features in the following ways:
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other app feature.
  • To send periodic emails regarding your order or other products and services.
How do we protect visitor information? We do not use vulnerability scanning and/or scanning to PCI standards. We do not use Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, The Loft mobile app cannot guarantee the security of any information that is disclosed online. The merchant is not responsible for the privacy policies of mobile apps to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect. Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include mobile app hosting partners and other parties who assist us in operating our application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our app policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our mobile app. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. How does our mobile app handle do not track signals? We honor do not track signals and do not track, or use advertising when a Do Not Track (DNT) browser mechanism is in place. COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under 18, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of mobile app and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 18. Fair Information Practices The Fair Information Practices Principles form the backbone and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email within 7 business days We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at
  • Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the mobile app. Modifications will be effective on the day they are posted Some of the advertisements you see on the mobile app are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the mobile app or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.           Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. The Loft Fifth Avenue Hair and Beauty Salon Ladies LLC Sama Tower, Sheikh Zayed Road World Trade Centre, Dubai, UAE info@theloft5thavenue.com Contact no.: 04 355 3444 Licence No: 616994 This privacy policy was last updated on the 27/04/2022.
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